Oceana was established in 2015 and has since been offering average adjusting and marine insurance claims consultancy services to customers worldwide.
As an independent adjusting firm and a proud member of the Association of Average Adjusters, Oceana is bound to act in an impartial and independent manner.
As a loss control and risk evaluation consultant Oceana takes the mystery out of the marine insurance risks.
Oceana offers the peace of mind that our customer’s interests are adequately and efficiently looked after by elite professionals with vast experience on the field.
Establishment
Claims & Adjusting
Offerings
Oceana’s mission is to efficiently provide all inclusive insurance and claims services to its clients.
Supported by in depth academic background and extensive professional experience Oceana’s aim is to provide its clients with timely, accurate and detailed advice and guidance on all aspects ranging from existing and future insurance covers’ evaluations, loss-prevention, risk placements, renewals, advice on incidents, claims handling of P&I, H&M, War Risks, Loss of Hire, C/P Disputes, Bills of Lading issues and FD&D claims as well as the full spectrum of Average Adjusting services.
Most importantly the primary focus is to assist clients with their decision making process, their day to day insurance & claims matters as well as their strategic goals, making Oceana a trustworthy and value adding business “partner”.
Oceana is committed to providing the highest level of service meeting each particular client’s unique needs.
Oceana professionals have built their reputation on delivering excellence at every step, with a focus to security, quality and compliance, emphasizing on the importance of prompt and professional claims handling and average adjusting services.
Ultimately the reason that one buys insurance is for peace of mind – specifically the peace of mind that, in the event of a claim, one will be able to fully recover one’s loss quickly.
Oceana understands the importance of prompt and constructive claims service.
Oceana’s services are addressed and applicable to a wide range of clients, from a single vessel owner to larger fleets. We take pride in our loyal client base and the high retention rate in the market, which is the testimony to the quality of our services and our long term partnership ethos.
The industry considers an Average Adjuster as an expert of marine insurance law and practice.
The Average Adjusters’ role, among others, is to review the claim documentation and supporting material presented to them and ascertain the facts of each case and determine the extent of the Insurers’ liability. With the ultimate aim being to allow for both the Assureds and their Insurers to make the most out of any given situation.
It is usual and prudent for complicated claims to be referred to an Average Adjuster for computation, as they deal mainly with hull claims and general average losses. The degree of complicity of each case, is typically a question of facts, to be considered on an individual basis.
In the case of a general average the Shipowner has a responsibility at law to ensure the completion of an general average adjustment, when credit is due to the other parties of the adventure.
The Average Adjuster depending on each market’s practice is appointed either by the Assured or by the Insurer. Irrespective of the appointment though, the Average Adjuster is obliged to exercise impartiality and maintain the true independent spirit of his profession.
The Average Adjuster is entitled to a remuneration for his services which is normally recoverable by the Insurers and forms part of the product of his work, the Average Adjustment.
Oceana is a proud member of the Association of Average Adjusters, founded in 1869, having played ever since an important and leading role in the development of today’s market practices, rules and insurance conditions.
Oceana Marine Claims & Adjusting Single Member Private Company
6, Sapfous Street,
16671, Vouliagmeni, Greece
Phone: +30 695 18 00 315
Email: oceana@oceanamca.com
